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Cancellation of Accommodation

Cancellations or changes must be received in writing to Congrex Switzerland Ltd. 

Please do not contact the hotel directly. 

Faxed, electronically mailed or post-marked: 

  • Cancellations/changes received up to January 16, 2013 – full refund less 25% administrative charges
  • Cancellations/changes received after January 16, 2013 – no refunds

In the event of non-arrival, the hotel will automatically release the reservation, and all payments will be non-refundable.